You’ve seen it before—new tools get rolled out, but no one really uses them. That’s because most training stops at awareness, leaving users unprepared to adopt and realize value, increasing churn risk early on.
In this session, learn how a software company cut onboarding time by 20% with hands-on training delivered before go-live—boosting adoption and accelerating time-to-value.
Key takeaways:
- Best use cases for hands-on training (simulations & live environments)
- How Assima simulations reduced implementation time by 20%
- How Skillable Labs increased CSAT by 9.5% and engagement by 20%
Session Information
Join Sarah Noe-Danzl (Skillable) and Ben Galloni (Assima) as they share how to apply hands-on training effectively, choose the right approach, and drive engagement, efficiency, and revenue—just like Ultimo and Calix.
Date : Thursday 30 April 2026
Time : 14:45 – 15:15
Location : Theatre 11, London
Speakers
Ben Galloni
UK Pre-Sales Manager - Assima
Sarah Noe-Danzl
CMO - Skillable
