Learning in Digital Transformation

People learning in digital transformationMotto for learning in digital transformation is to learn as much as you can, as though you had all the time in the world. One of the most popular quotes attributed to Mahatma Gandhi, “Live as if you were to die tomorrow; learn as if you were to live forever”, showed up in print in [...]

User Adoption: The Last Mile of Business Transformation

last mile of business transformation: User adoptionWhat is the last mile of Business Transformation? Lots of organizations are planning or are in the middle of transforming their business. It involves optimizing the business process, a big operation, time, and all the lines of business. No matter what stage you’re at, all budget must be allocated and the meetings would have started [...]

Boost User Performance with AI and Chatbots

AI- Artificial IntelligenceIntelligence demonstrated by machines, also known as Artificial Intelligence (AI) is evolving rapidly. We are increasingly interacting with chatbots that simulate human conversations and solve various tasks, (sometimes without us even knowing it). IBM states that experts predict that chatbots will power 85% of all customer service interactions by 2020, and a recent survey by PwC revealed that 27% [...]