Boost User Performance with AI and Chatbots

AI- Artificial IntelligenceIntelligence demonstrated by machines, also known as Artificial Intelligence (AI) is evolving rapidly. We are increasingly interacting with chatbots that simulate human conversations and solve various tasks, (sometimes without us even knowing it). IBM states that experts predict that chatbots will power 85% of all customer service interactions by 2020, and a recent survey by PwC revealed that 27% [...]