{"id":99650,"date":"2026-08-05T13:32:23","date_gmt":"2026-08-05T12:32:23","guid":{"rendered":"https:\/\/assimasolutions.com\/5-training-challenges-financial-institutions-face-during-core-system-upgrades\/"},"modified":"2026-11-06T11:02:36","modified_gmt":"2026-11-06T11:02:36","slug":"5-training-challenges-financial-institutions-face-during-core-system-upgrades","status":"publish","type":"post","link":"https:\/\/assimasolutions.com\/fr\/ressources\/blog\/5-defis-en-matiere-de-formation-aux-quels-sont-confrontes-les-etablissements-financiers-lors-de-la-mise-a-niveau-de-leurs-systemes-centraux\/","title":{"rendered":"5 d\u00e9fis en mati\u00e8re de formation auxquels sont confront\u00e9s les \u00e9tablissements financiers lors de la mise \u00e0 niveau de leurs syst\u00e8mes centraux"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"99650\" class=\"elementor elementor-99650 elementor-24147\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ceb92de e-con-full e-ecs-flex e-flex e-con e-parent\" data-id=\"6ceb92de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c99af0f elementor-widget elementor-widget-heading\" data-id=\"c99af0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Introduction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77d1e5f e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"77d1e5f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-2024ad6 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"2024ad6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c9bb93 elementor-widget elementor-widget-heading\" data-id=\"8c9bb93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Points cl\u00e9s <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760587f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"760587f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les collaborateurs doivent \u00eatre capables de travailler avec assurance \u00e0 la fois sur le nouveau syst\u00e8me et sur l'ancien. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Apr\u00e8s le lancement, continuez \u00e0 suivre et \u00e0 accompagner la performance des utilisateurs pour favoriser l\u2019adoption \u00e0 long terme. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Commencez la formation t\u00f4t au lieu d\u2019attendre que le syst\u00e8me soit finalis\u00e9. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Utilisez des simulations r\u00e9alistes avec des donn\u00e9es anonymis\u00e9es pour une pratique s\u00fbre et concr\u00e8te. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d447cfe elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d447cfe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW167796769 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW167796769 BCX0\">Les mises \u00e0 niveau des syst\u00e8mes <\/span><span class=\"NormalTextRun SCXW167796769 BCX0\">bancaires <\/span><span class=\"NormalTextRun SCXW167796769 BCX0\">centraux sont souvent compar\u00e9es au remplacement du moteur d\u2019un avion en plein vol. Le transfert de donn\u00e9es, les int\u00e9grations, les tests et le choix de la technologie sont les principaux sujets de discussion. Pourtant, la formation des personnes qui utiliseront le nouveau syst\u00e8me au quotidien est une composante cruciale qui re\u00e7oit <\/span><span class=\"NormalTextRun SCXW167796769 BCX0\">souvent rel\u00e9gu\u00e9e au second plan<\/span><span class=\"NormalTextRun SCXW167796769 BCX0\">.<\/span><\/span><span class=\"EOP SCXW167796769 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5bfb2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3e5bfb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW11033352 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW11033352 BCX0\">Aussi sophistiqu\u00e9e que soit la plateforme, un lancement r\u00e9ussi d\u00e9pend de la capacit\u00e9 des collaborateurs \u00e0 assumer imm\u00e9diatement leurs responsabilit\u00e9s avec assurance. M\u00eame de petites erreurs d\u2019utilisateur peuvent entra\u00eener des retards op\u00e9rationnels, des probl\u00e8mes de conformit\u00e9 et des exp\u00e9riences client m\u00e9diocres dans les institutions financi\u00e8res, o\u00f9 les transactions sont strictement contr\u00f4l\u00e9es et les attentes des clients \u00e9lev\u00e9es.<\/span><\/span><span class=\"EOP SCXW11033352 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e650ba elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6e650ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW212244479 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW212244479 BCX0\">Malgr\u00e9 son influence directe sur l\u2019adoption et la performance \u00e0 long terme, les experts du secteur observent que la formation est l\u2019un des <\/span><span class=\"NormalTextRun SCXW212244479 BCX0\">volets <\/span><span class=\"NormalTextRun SCXW212244479 BCX0\">les plus sous-estim\u00e9s dans les grandes initiatives de transformation des syst\u00e8mes bancaires centraux.<\/span><\/span><span class=\"EOP SCXW212244479 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21bc5ef elementor-widget elementor-widget-image\" data-id=\"21bc5ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"650\" src=\"https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-1024x832.webp\" class=\"attachment-large size-large wp-image-99655\" alt=\"successful_go_live\" srcset=\"https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-1024x832.webp 1024w, https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-300x244.webp 300w, https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-768x624.webp 768w, https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-1536x1248.webp 1536w, https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-2048x1664.webp 2048w, https:\/\/assimasolutions.com\/wp-content\/uploads\/2026\/08\/successful_go_live-2-150x122.webp 150w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b368561 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"b368561\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-0549625 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"0549625\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eee834c elementor-widget elementor-widget-heading\" data-id=\"eee834c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. La formation commence avant que le nouveau syst\u00e8me soit pr\u00eat <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49a7294 elementor-widget elementor-widget-text-editor\" data-id=\"49a7294\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW86035363 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW86035363 BCX0\">L\u2019un des plus grands d\u00e9fis d\u2019une mise \u00e0 niveau de syst\u00e8me central est que la formation doit commencer avant que la nouvelle plateforme soit enti\u00e8rement construite ou stable. Pendant que la configuration, les tests et les ajustements se poursuivent, les employ\u00e9s doivent tout de m\u00eame \u00eatre pr\u00e9par\u00e9s au go-live. Cela cr\u00e9e une situation d\u00e9licate\u202f: comment former des personnes \u00e0 un syst\u00e8me en changement constant\u202f?<\/span><\/span><span class=\"EOP SCXW86035363 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bea353 elementor-widget elementor-widget-text-editor\" data-id=\"8bea353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW202291294 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW202291294 BCX0\">Pour les institutions financi\u00e8res, les enjeux sont particuli\u00e8rement \u00e9lev\u00e9s. Le<\/span><span class=\"NormalTextRun SCXW202291294 BCX0\">s<\/span> <span class=\"NormalTextRun SCXW202291294 BCX0\">collaborateurs en agence<\/span><span class=\"NormalTextRun SCXW202291294 BCX0\">, les \u00e9quipes op\u00e9rationnelles et les <\/span><span class=\"NormalTextRun SCXW202291294 BCX0\">charg\u00e9s de client\u00e8le<\/span><span class=\"NormalTextRun SCXW202291294 BCX0\"> doivent pouvoir r\u00e9aliser des transactions avec pr\u00e9cision d\u00e8s le premier jour. Toute confusion peut entra\u00eener des retards, l\u2019insatisfaction des clients ou des pr\u00e9occupations de conformit\u00e9.<\/span><\/span><span class=\"EOP SCXW202291294 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e2c13 elementor-widget elementor-widget-text-editor\" data-id=\"c1e2c13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong><span class=\"TextRun SCXW91462463 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW91462463 BCX0\">Comment y <\/span><span class=\"NormalTextRun SCXW91462463 BCX0\">rem\u00e9dier<\/span><\/span><span class=\"EOP Selected SCXW91462463 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:40,&quot;335559739&quot;:40}\">\u00a0<\/span><\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e597ce0 elementor-widget elementor-widget-text-editor\" data-id=\"e597ce0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW125355613 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW125355613 BCX0\">Les organisations peuvent d\u00e9velopper la formation \u00e0 partir de l\u2019environnement de <\/span><span class=\"NormalTextRun SCXW125355613 BCX0\">test ou<\/span><span class=\"NormalTextRun SCXW125355613 BCX0\"> de pr\u00e9production au lieu d\u2019attendre que le syst\u00e8me de production soit finalis\u00e9. L\u2019apprentissage peut progresser en parall\u00e8le de l\u2019impl\u00e9mentation gr\u00e2ce aux environnements de pratique r\u00e9alistes et interactifs cr\u00e9\u00e9s par les plateformes de formation par simulation modernes, qui peuvent \u00eatre mises \u00e0 jour \u00e0 mesure que le syst\u00e8me \u00e9volue.<\/span><\/span><span class=\"EOP SCXW125355613 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-131ead8 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"131ead8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2149a8a elementor-widget elementor-widget-heading\" data-id=\"2149a8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Les contraintes de temps avant le go-live <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56c90ec elementor-widget elementor-widget-text-editor\" data-id=\"56c90ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW167051190 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW167051190 BCX0\">L\u2019une des derni\u00e8res t\u00e2ches pr\u00e9vues pour une mise \u00e0 jour de syst\u00e8me central est fr\u00e9quemment la formation. Les employ\u00e9s ont peu de temps pour se familiariser avec des proc\u00e9dures enti\u00e8rement nouvelles, car les \u00e9quipes d\u2019impl\u00e9mentation sont accapar\u00e9es par les tests, les t\u00e2ches de bascule et les derni\u00e8res modifications au moment o\u00f9 le syst\u00e8me est pr\u00eat. Les utilisateurs sont plus stress\u00e9s et retiennent plus difficilement l\u2019information du fait de cette approche pr\u00e9cipit\u00e9e.<\/span><\/span><span class=\"EOP SCXW167051190 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW260137516 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW260137516 BCX0\">Les institutions financi\u00e8res font face \u00e0 un d\u00e9fi encore plus grand. Il est difficile de <\/span><span class=\"NormalTextRun SCXW260137516 BCX0\">d\u00e9tacher les<\/span><span class=\"NormalTextRun SCXW260137516 BCX0\"> collaborateurs de leurs activit\u00e9s face client<\/span><span class=\"NormalTextRun SCXW260137516 BCX0\"> pour de longues sessions en salle, car les banques et les prestataires de services financiers fonctionnent en continu. Il est rarement possible de prolonger le calendrier <\/span><span class=\"NormalTextRun SCXW260137516 BCX0\">de<\/span><span class=\"NormalTextRun SCXW260137516 BCX0\"> formation en raison de dates de go-live fix\u00e9es et d\u2019exigences r\u00e9glementaires.<\/span><\/span><span class=\"EOP SCXW260137516 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><h3><strong><span class=\"TextRun SCXW34451788 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW34451788 BCX0\">Comment y <\/span><span class=\"NormalTextRun SCXW34451788 BCX0\">rem\u00e9dier<\/span><\/span><\/strong><span class=\"EOP Selected SCXW34451788 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:40,&quot;335559739&quot;:40}\">\u00a0<\/span><\/h3><p><span class=\"TextRun SCXW9589371 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW9589371 BCX0\">Le secret consiste \u00e0 rendre l\u2019apprentissage plus flexible et \u00e0 commencer la formation plus t\u00f4t. Plut\u00f4t que de <\/span><span class=\"NormalTextRun SCXW9589371 BCX0\">d\u00e9pendre<\/span><span class=\"NormalTextRun SCXW9589371 BCX0\"> uniquement d\u2019ateliers anim\u00e9s par un formateur, la formation par simulation <\/span><span class=\"NormalTextRun SCXW9589371 BCX0\">en autoformation<\/span><span class=\"NormalTextRun SCXW9589371 BCX0\"> et bas\u00e9e sur les r\u00f4les permet aux collaborateurs de s\u2019exercer quand cela convient \u00e0 leur emploi du temps.<\/span><\/span><span class=\"EOP SCXW9589371 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW35068741 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW35068741 BCX0\">Les entreprises devraient \u00e9valuer la comp\u00e9tence en plus de l\u2019ach\u00e8vement du cours. Avant le go-live, exiger des utilisateurs qu\u2019ils prouvent qu\u2019ils peuvent accomplir des <\/span><span class=\"NormalTextRun SCXW35068741 BCX0\">processus critiques<\/span><span class=\"NormalTextRun SCXW35068741 BCX0\"> r\u00e9duit les erreurs, renforce la confiance et garantit que <\/span><span class=\"NormalTextRun SCXW35068741 BCX0\">les \u00e9quipes sont v\u00e9ritablement op\u00e9rationnelles<\/span><span class=\"NormalTextRun SCXW35068741 BCX0\"> pour le lancement du nouveau syst\u00e8me.<\/span><\/span><span class=\"EOP SCXW35068741 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cac7fc7 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"cac7fc7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c733bc8 elementor-widget elementor-widget-heading\" data-id=\"c733bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. La formation ne peut pas utiliser d\u2019informations financi\u00e8res sensibles <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b04b8b7 elementor-widget elementor-widget-text-editor\" data-id=\"b04b8b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW260729615 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW260729615 BCX0\">Des donn\u00e9es hautement sensibles, telles que les noms des clients, les informations de compte, les historiques de transactions et les dossiers financiers, sont stock\u00e9es dans les syst\u00e8mes bancaires centraux et financiers. L\u2019utilisation de ces donn\u00e9es dans un contexte de formation comporte de s\u00e9rieux risques en mati\u00e8re de confidentialit\u00e9, de s\u00e9curit\u00e9 et de conformit\u00e9. Cependant, une formation utilisant des donn\u00e9es fictives ou irr\u00e9alistes ne parvient souvent pas \u00e0 pr\u00e9parer les collaborateurs aux situations r\u00e9elles.<\/span><\/span><span class=\"EOP SCXW260729615 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW117786466 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW117786466 BCX0\">Trouver l\u2019\u00e9quilibre id\u00e9al entre une formation concr\u00e8te et la s\u00e9curit\u00e9 des donn\u00e9es est un probl\u00e8me persistant pour les institutions financi\u00e8res. Les organisations doivent traiter les donn\u00e9es des consommateurs avec un soin extr\u00eame, en particulier lors de transitions de syst\u00e8me importantes, conform\u00e9ment \u00e0 des r\u00e9glementations comme le RGPD et aux exigences de s\u00e9curit\u00e9 du secteur.<\/span><\/span><span class=\"EOP SCXW117786466 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><h3><strong><span class=\"TextRun SCXW129350541 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW129350541 BCX0\">Comment y <\/span><span class=\"NormalTextRun SCXW129350541 BCX0\">rem\u00e9dier<\/span><\/span><\/strong><span class=\"EOP Selected SCXW129350541 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:40,&quot;335559739&quot;:40}\">\u00a0<\/span><\/h3><p><span class=\"TextRun SCXW197142663 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW197142663 BCX0\">Recourir \u00e0 une formation par simulation avec des donn\u00e9es synth\u00e9tiques ou anonymis\u00e9es est la strat\u00e9gie optimale. Cela permet aux collaborateurs de <\/span><span class=\"NormalTextRun SCXW197142663 BCX0\">s\u2019exercer sur des processus m\u00e9tier r\u00e9els<\/span><span class=\"NormalTextRun SCXW197142663 BCX0\"> dans un cadre s\u00fbr sans divulguer de donn\u00e9es <\/span><span class=\"NormalTextRun SCXW197142663 BCX0\">confidentielles<\/span><span class=\"NormalTextRun SCXW197142663 BCX0\">.<\/span><\/span><span class=\"EOP SCXW197142663 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW36875859 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW36875859 BCX0\">Les institutions financi\u00e8res peuvent renforcer la confiance des utilisateurs, soutenir les efforts de conformit\u00e9 et r\u00e9duire les risques li\u00e9s \u00e0 la formation sur des donn\u00e9es r\u00e9elles en \u00e9laborant des sc\u00e9narios de formation r\u00e9alistes qui reproduisent les syst\u00e8mes de production.<\/span><\/span><span class=\"EOP SCXW36875859 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00bb63c e-con-full e-ecs-flex e-flex e-con e-parent\" data-id=\"00bb63c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-0d29adc e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"0d29adc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be40729 elementor-widget elementor-widget-heading\" data-id=\"be40729\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Coordonner les nouveaux syst\u00e8mes et les syst\u00e8mes h\u00e9rit\u00e9s <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ba3aa5 elementor-widget elementor-widget-text-editor\" data-id=\"9ba3aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW84847096 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW84847096 BCX0\">De nombreuses organisations financi\u00e8res ont besoin de temps pour migrer vers un nouveau syst\u00e8me central. \u00c0 la place, afin de r\u00e9duire le risque et de garantir la continuit\u00e9 de l\u2019activit\u00e9, elles exploitent le nouveau syst\u00e8me et le syst\u00e8me h\u00e9rit\u00e9 en parall\u00e8le. Cette strat\u00e9gie facilite un changement plus fluide, mais elle pose aussi un probl\u00e8me de formation important.<\/span><\/span><span class=\"EOP SCXW84847096 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW233692198 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW233692198 BCX0\">Les employ\u00e9s doivent savoir quelles proc\u00e9dures doivent \u00eatre termin\u00e9es dans <\/span><span class=\"NormalTextRun SCXW233692198 BCX0\">le nouvel outil et l\u2019ancien syst\u00e8me en <\/span><span class=\"NormalTextRun SCXW233692198 BCX0\">parall\u00e8le<\/span><span class=\"NormalTextRun SCXW233692198 BCX0\">. Le passage entre deux interfaces et flux de travail distincts peut entra\u00eener confusion, erreurs et ralentissement des op\u00e9rations, en particulier dans des environnements \u00e0 fort volume comme les agences, les centres d\u2019appels et les \u00e9quipes de back-office.<\/span><\/span><span class=\"EOP SCXW233692198 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p><h3><strong><span class=\"TextRun SCXW147011526 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW147011526 BCX0\">Comment y <\/span><span class=\"NormalTextRun SCXW147011526 BCX0\">rem\u00e9dier<\/span><\/span><span class=\"EOP Selected SCXW147011526 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:40,&quot;335559739&quot;:40}\">\u00a0<\/span><\/strong><\/h3><p><span class=\"TextRun SCXW57133465 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW57133465 BCX0\">La formation devrait tenir compte de la r\u00e9alit\u00e9 de la transition. Les organisations devraient former le personnel \u00e0 travailler avec assurance sur les deux syst\u00e8mes jusqu\u2019\u00e0 la fin de la migration, et pas seulement sur la nouvelle plateforme.<\/span><\/span><span class=\"EOP SCXW57133465 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW113476552 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW113476552 BCX0\">Les utilisateurs peuvent s\u2019exercer aux t\u00e2ches courantes, comprendre les proc\u00e9dures propres \u00e0 chaque syst\u00e8me et apprendre quand utiliser chaque plateforme gr\u00e2ce \u00e0 la formation par simulation, qui peut reproduire les deux environnements. Cela am\u00e9liore la pr\u00e9cision op\u00e9rationnelle, r\u00e9duit les malentendus pendant le fonctionnement en parall\u00e8le et acc\u00e9l\u00e8re l\u2019adaptation de l\u2019\u00e9quipe tout au long du processus de migration.<\/span><\/span><span class=\"EOP SCXW113476552 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41504a4 e-con-full e-ecs-flex e-flex e-con e-parent\" data-id=\"41504a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-1bf51d0 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"1bf51d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-106c336 elementor-widget elementor-widget-heading\" data-id=\"106c336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Maintenir la confiance des utilisateurs apr\u00e8s le go-live <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6304cae elementor-widget elementor-widget-text-editor\" data-id=\"6304cae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW92906058 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW92906058 BCX0\">Le go-live marque le d\u00e9but d\u2019une nouvelle m\u00e9thode de travail plut\u00f4t que la conclusion d\u2019une mise \u00e0 jour de syst\u00e8me fondamentale. Les employ\u00e9s devront encore composer avec de nouveaux workflows, des transactions peu fr\u00e9quentes et des situations in\u00e9dites, m\u00eame apr\u00e8s une formation approfondie. De petites erreurs peuvent rapidement affecter la conformit\u00e9, le service client et la productivit\u00e9 en l\u2019absence d\u2019un soutien continu.<\/span><\/span><span class=\"EOP SCXW92906058 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW150712386 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW150712386 BCX0\">Les mois qui suivent le go-live sont particuli\u00e8rement cruciaux pour les organisations financi\u00e8res. Les organisations doivent savoir o\u00f9 les utilisateurs rencontrent des difficult\u00e9s, \u00e0 mesure que de nouvelles recrues arrivent et que les employ\u00e9s actuels s\u2019adaptent \u00e0 des proc\u00e9dures en \u00e9volution, afin de corriger les probl\u00e8mes avant qu\u2019ils ne deviennent des pr\u00e9occupations op\u00e9rationnelles plus graves.<\/span><\/span><span class=\"EOP SCXW150712386 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><h3><strong><span class=\"TextRun SCXW42816635 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW42816635 BCX0\">Comment y <\/span><span class=\"NormalTextRun SCXW42816635 BCX0\">rem\u00e9dier<\/span><\/span><\/strong><span class=\"EOP Selected SCXW42816635 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:40,&quot;335559739&quot;:40}\">\u00a0<\/span><\/h3><p><span class=\"TextRun SCXW267987546 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW267987546 BCX0\">Apr\u00e8s le go-live, la formation ne devrait pas s\u2019arr\u00eater. Les formations de rappel, l\u2019assistance in-app et l\u2019apprentissage continu permettent aux collaborateurs d\u2019accomplir leurs t\u00e2ches avec assurance tout en r\u00e9duisant la sollicitation du personnel de support.<\/span><\/span><span class=\"EOP SCXW267987546 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW213404508 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW213404508 BCX0\">L\u2019analyse des points de blocage rencontr\u00e9s par les utilisateurs<\/span><span class=\"NormalTextRun SCXW213404508 BCX0\"> apr\u00e8s <\/span><span class=\"NormalTextRun SCXW213404508 BCX0\">la bascule<\/span><span class=\"NormalTextRun SCXW213404508 BCX0\"> est tout aussi <\/span><span class=\"NormalTextRun SCXW213404508 BCX0\">essentielle<\/span><span class=\"NormalTextRun SCXW213404508 BCX0\">. Les \u00e9quipes L&amp;D et de transformation peuvent apporter un soutien cibl\u00e9 l\u00e0 o\u00f9 il est le plus n\u00e9cessaire en utilisant des analyses qui rep\u00e8rent les erreurs fr\u00e9quentes, les informations d\u2019aide souvent demand\u00e9es ou les workflows difficiles. Cette strat\u00e9gie fond\u00e9e sur les donn\u00e9es accro\u00eet la comp\u00e9tence \u00e0 long terme, stimule l\u2019adoption par les <\/span><span class=\"NormalTextRun SCXW213404508 BCX0\">utilisateurs et optimise le retour sur investissement du syst\u00e8me central.<\/span><\/span><span class=\"EOP SCXW213404508 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:80,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9c9f0c e-con-full e-ecs-flex e-flex e-con e-parent\" data-id=\"e9c9f0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7184305 elementor-widget elementor-widget-heading\" data-id=\"7184305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb4fa8 elementor-widget elementor-widget-text-editor\" data-id=\"dbb4fa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW114180003 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW114180003 BCX0\">L\u2019un des projets les plus d\u00e9licats qu\u2019une organisation financi\u00e8re puisse entreprendre est une refonte du syst\u00e8me central. Le transfert de donn\u00e9es, les int\u00e9grations et la technologie sont cruciaux, mais ils ne constituent pas l\u2019ensemble du tableau. La capacit\u00e9 du personnel \u00e0 utiliser le nouveau syst\u00e8me avec pr\u00e9cision et assurance d\u00e8s le d\u00e9part est le v\u00e9ritable test de la r\u00e9ussite.<\/span><\/span><span class=\"EOP SCXW114180003 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW194440781 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW194440781 BCX0\">L\u2019adoption peut \u00eatre affect\u00e9e si les cinq probl\u00e8mes soulev\u00e9s \u2013 la formation avant que le syst\u00e8me soit pr\u00eat, les contraintes de temps avant le go-live, la protection des donn\u00e9es sensibles, la gestion des syst\u00e8mes parall\u00e8les et le soutien aux utilisateurs apr\u00e8s le go-live \u2013 ne sont pas r\u00e9solus. Organiser la formation en parall\u00e8le de l\u2019impl\u00e9mentation, plut\u00f4t que plus tard, r\u00e9duit le risque et pr\u00e9pare le personnel \u00e0 une transition plus fluide.<\/span><\/span><span class=\"EOP SCXW194440781 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p><p><span class=\"TextRun SCXW59886456 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW59886456 BCX0\">Les institutions financi\u00e8res peuvent am\u00e9liorer la pr\u00e9paration des utilisateurs, r\u00e9duire les interruptions et garantir que leur mise \u00e0 niveau de syst\u00e8me central produit la valeur \u00e0 long terme escompt\u00e9e en combinant un apprentissage flexible, <a href=\"https:\/\/assimasolutions.com\/fr\/plateformes\/formation-systemes\/\">une formation par simulation r\u00e9aliste<\/a> et un soutien continu \u00e0 la performance.<\/span><\/span><span class=\"EOP SCXW59886456 BCX0\" data-ccp-props=\"{&quot;335559739&quot;:80}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0bfe13 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"b0bfe13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e847a38 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"e847a38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat \u00e0 simplifier l'adoption des logiciels et \u00e0 am\u00e9liorer les r\u00e9sultats des formations en entreprise ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6886e7e elementor-widget elementor-widget-html\" data-id=\"6886e7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"zf_div_JbrAfDdrnR-YxFC9T1tkZdxYG_nikWDBexjA2ZOkBJA\">\n<\/div>\n<script type=\"text\/javascript\">\n(function() {\n\ttry{\n\t\tvar f = document.createElement(\"iframe\");\n\t\t\tvar ifrmSrc = 'https:\/\/forms.zohopublic.com\/alexdesmarais\/form\/FRLeadGenBookaDemo\/formperma\/JbrAfDdrnR-YxFC9T1tkZdxYG_nikWDBexjA2ZOkBJA?zf_rszfm=1%27%27';\n \n        try{\n\t\t\tif ( typeof ZFAdvLead != \"undefined\" && typeof zfutm_zfAdvLead != \"undefined\" ) {\n\t\t\t\tfor( var prmIdx = 0 ; prmIdx < ZFAdvLead.utmPNameArr.length ; prmIdx ++ ) {\n\t\t\t\t    var utmPm = ZFAdvLead.utmPNameArr[ prmIdx ];\n\t\t\t\t    utmPm = ( ZFAdvLead.isSameDomian && ( ZFAdvLead.utmcustPNameArr.indexOf(utmPm) == -1 ) ) ? \"zf_\" + utmPm : utmPm;\n\t\t\t\t    var utmVal = zfutm_zfAdvLead.zfautm_gC_enc( ZFAdvLead.utmPNameArr[ prmIdx ] );\n\t\t\t\t    if ( typeof utmVal !== \"undefined\" ) {\n\t\t\t\t      if ( utmVal != \"\" ) {\n\t\t\t\t        if(ifrmSrc.indexOf('?') > 0){\n\t\t\t\t             ifrmSrc = ifrmSrc+'&'+utmPm+'='+utmVal;\n\t\t\t\t        }else{\n\t\t\t\t            ifrmSrc = ifrmSrc+'?'+utmPm+'='+utmVal;\n\t\t\t\t        }\n\t\t\t\t      }\n\t\t\t\t    }\n\t\t\t\t}\n\t\t\t}\n\t\t\tif ( typeof ZFLead !== \"undefined\" && typeof zfutm_zfLead !== \"undefined\" ) {\n\t\t\t\tfor( var prmIdx = 0 ; prmIdx < ZFLead.utmPNameArr.length ; prmIdx ++ ) {\n\t\t        \tvar utmPm = ZFLead.utmPNameArr[ prmIdx ];\n\t\t        \tvar utmVal = zfutm_zfLead.zfutm_gC_enc( ZFLead.utmPNameArr[ prmIdx ] );\n\t\t\t        if ( typeof utmVal !== \"undefined\" ) {\n\t\t\t          if ( utmVal != \"\" ){\n\t\t\t            if(ifrmSrc.indexOf('?') > 0){\n\t\t\t              ifrmSrc = ifrmSrc+'&'+utmPm+'='+utmVal;\/\/No I18N\n\t\t\t            }else{\n\t\t\t              ifrmSrc = ifrmSrc+'?'+utmPm+'='+utmVal;\/\/No I18N\n\t\t\t            }\n\t\t\t          }\n\t\t\t        }\n\t\t      \t}\n\t\t\t}\n\t\t\tif (!((new RegExp(\"[?&]referrername=\")).test(ifrmSrc))) {\n            var rfr = window.location.href;\n            try { \n                rfr = window.self !== window.top ? \n                    window.top.location.href : \n                    (\/^https?:\\\/\\\/[\\w.-]+\\.[a-zA-Z]{2,}\/i.test(rfr) ? rfr : \"\");\n            } catch (e) {}\n            if (rfr && rfr !== \"\") {\n                if (rfr.length > 1800) {\n                    var queryIndex = rfr.indexOf('?');\n                    if (queryIndex > -1) {\n                        rfr = rfr.substring(0, queryIndex);\n                    }\n                    if (rfr.length > 1800) {\n                        rfr = rfr.substring(0, 1800);\n                    }\n                }\n                ifrmSrc += ((ifrmSrc.indexOf('?') > 0) ? '&' : '?') + 'referrername=' + encodeURIComponent(rfr);\n            }\n        }\n\t\t}catch(e){}\n \n\t\tf.src = ifrmSrc;\n\t\tf.style.border=\"none\";\n\t\tf.style.height=\"415px\";\n\t\tf.style.width=\"99%\";\n\t\tf.style.transition=\"all 0.5s ease\";\n\t\tf.setAttribute(\"aria-label\", 'Book a Demo');\n\t\tvar d = document.getElementById(\"zf_div_JbrAfDdrnR-YxFC9T1tkZdxYG_nikWDBexjA2ZOkBJA\");\n\t\td.appendChild(f);\n\t\twindow.addEventListener('message', function (){\n\t\t\tvar evntData = event.data;\n\t\t\tif( evntData && evntData.constructor == String ){\n\t\t\t\tvar zf_ifrm_data = evntData.split(\"|\");\n\t\t\t\tif ( zf_ifrm_data.length == 2 || zf_ifrm_data.length == 3 ) {\n\t\t\t\t\tvar zf_perma = zf_ifrm_data[0];\n\t\t\t\t\tvar zf_ifrm_ht_nw = ( parseInt(zf_ifrm_data[1], 10) + 15 ) + \"px\";\n\t\t\t\t\tvar iframe = document.getElementById(\"zf_div_JbrAfDdrnR-YxFC9T1tkZdxYG_nikWDBexjA2ZOkBJA\").getElementsByTagName(\"iframe\")[0];\n\t\t\t\t\tif ( (iframe.src).indexOf('formperma') > 0 && (iframe.src).indexOf(zf_perma) > 0 ) {\n\t\t\t\t\t\tvar prevIframeHeight = iframe.style.height;\n\t\t\t\t\t\tvar zf_tout = false;\n\t\t\t\t\t\tif( zf_ifrm_data.length == 3 ) {\n\t\t\t\t\t\t    iframe.scrollIntoView();\n\t\t\t\t\t\t    zf_tout = true;\n\t\t\t\t\t\t}\n\t\t\t\t\t\tif ( prevIframeHeight != zf_ifrm_ht_nw ) {\n\t\t\t\t\t\t\tif( zf_tout ) {\n\t\t\t\t\t\t\t    setTimeout(function(){\n\t\t\t\t\t\t\t        iframe.style.height = zf_ifrm_ht_nw;\n\t\t\t\t\t\t\t    },500);\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t    iframe.style.height = zf_ifrm_ht_nw;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\n\t\t}, false);\n    }catch(e){}\n \n})();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdc3c3e frequently-section e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"bdc3c3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ecs_container_type&quot;:&quot;flex&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4811755 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4811755\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96553ba elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"96553ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">R\u00e9pondons \u00e0 certaines de vos questions.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-791a9a7 elementor-widget__width-initial accordion elementor-widget elementor-widget-elementskit-accordion\" data-id=\"791a9a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6aedb3d47407c\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-791a9a7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d936d576aedb3d47407c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d936d576aedb3d47407c\" aria-expanded=\"false\" aria-controls=\"Collapse-d936d576aedb3d47407c\">\n                            \n                            <span class=\"ekit-accordion-title\">1. Pourquoi la formation est-elle cruciale lors de la mise \u00e0 niveau d\u2019un syst\u00e8me central\u202f? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(-6.188 -11.246)\" fill=\"#4f6d7a\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(29.804 24.749) rotate(180)\" fill=\"#dd6e42\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d936d576aedb3d47407c\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-791a9a7\" data-parent=\"#accordion-6aedb3d47407c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span class=\"TextRun SCXW208186690 BCX0\"><span class=\"NormalTextRun SCXW208186690 BCX0\">Les employ\u00e9s qui re\u00e7oivent une formation sont mieux \u00e9quip\u00e9s pour utiliser le nouveau syst\u00e8me avec assurance, ce qui r\u00e9duit les erreurs, augmente l\u2019adoption et facilite un lancement plus fluide.<\/span><\/span><span class=\"EOP SCXW208186690 BCX0\">\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-791a9a7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-99699096aedb3d47407c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-99699096aedb3d47407c\" aria-expanded=\"true\" aria-controls=\"Collapse-99699096aedb3d47407c\">\n                            \n                            <span class=\"ekit-accordion-title\">2. Quand la formation des employ\u00e9s devrait-elle commencer lors d\u2019une mise \u00e0 niveau de syst\u00e8me central\u202f? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(-6.188 -11.246)\" fill=\"#4f6d7a\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(29.804 24.749) rotate(180)\" fill=\"#dd6e42\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-99699096aedb3d47407c\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-791a9a7\" data-parent=\"#accordion-6aedb3d47407c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span class=\"TextRun SCXW49193340 BCX0\"><span class=\"NormalTextRun SCXW49193340 BCX0\">Au lieu d\u2019attendre que le syst\u00e8me soit termin\u00e9, la formation devrait commencer d\u00e8s que possible en utilisant des environnements de <\/span><span class=\"NormalTextRun SCXW49193340 BCX0\">staging<\/span><span class=\"NormalTextRun SCXW49193340 BCX0\"> ou de simulation.<\/span><\/span><span class=\"EOP SCXW49193340 BCX0\">\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-791a9a7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-1d189756aedb3d47407c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1d189756aedb3d47407c\" aria-expanded=\"false\" aria-controls=\"Collapse-1d189756aedb3d47407c\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Comment les institutions financi\u00e8res peuvent-elles former le personnel sans exposer les donn\u00e9es client sensibles\u202f? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(-6.188 -11.246)\" fill=\"#4f6d7a\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(29.804 24.749) rotate(180)\" fill=\"#dd6e42\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1d189756aedb3d47407c\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-791a9a7\" data-parent=\"#accordion-6aedb3d47407c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span class=\"TextRun SCXW107240115 BCX0\"><span class=\"NormalTextRun SCXW107240115 BCX0\">Gr\u00e2ce \u00e0 l\u2019utilisation d\u2019une formation par simulation avec des donn\u00e9es synth\u00e9tiques ou anonymis\u00e9es qui reproduisent des situations r\u00e9elles sans mettre en danger les donn\u00e9es des clients.<\/span><\/span><span class=\"EOP SCXW107240115 BCX0\">\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-791a9a7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-9cead9f6aedb3d47407c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9cead9f6aedb3d47407c\" aria-expanded=\"false\" aria-controls=\"Collapse-9cead9f6aedb3d47407c\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Quel est le plus grand d\u00e9fi pendant un fonctionnement en parall\u00e8le\u202f? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(-6.188 -11.246)\" fill=\"#4f6d7a\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(29.804 24.749) rotate(180)\" fill=\"#dd6e42\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9cead9f6aedb3d47407c\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-791a9a7\" data-parent=\"#accordion-6aedb3d47407c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span class=\"TextRun SCXW116893616 BCX0\"><span class=\"NormalTextRun SCXW116893616 BCX0\">Une formation claire et bas\u00e9e sur les r\u00f4les est cruciale, car les employ\u00e9s doivent comprendre quand utiliser le nouveau syst\u00e8me par rapport au syst\u00e8me h\u00e9rit\u00e9.<\/span><\/span><span class=\"EOP Selected SCXW116893616 BCX0\">\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-791a9a7\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-4deab4f6aedb3d47407c\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4deab4f6aedb3d47407c\" aria-expanded=\"false\" aria-controls=\"Collapse-4deab4f6aedb3d47407c\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Comment les entreprises peuvent-elles \u00e9valuer l\u2019efficacit\u00e9 de leur formation apr\u00e8s le go-live\u202f? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(-6.188 -11.246)\" fill=\"#4f6d7a\"><\/path><\/svg>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.616\" height=\"13.503\" viewBox=\"0 0 23.616 13.503\"><path id=\"Icon_ionic-ios-arrow-down\" data-name=\"Icon ionic-ios-arrow-down\" d=\"M18,20.679l8.93-8.937a1.681,1.681,0,0,1,2.384,0,1.7,1.7,0,0,1,0,2.391L19.2,24.258a1.685,1.685,0,0,1-2.327.049L6.68,14.14a1.688,1.688,0,0,1,2.384-2.391Z\" transform=\"translate(29.804 24.749) rotate(180)\" fill=\"#dd6e42\"><\/path><\/svg>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4deab4f6aedb3d47407c\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-791a9a7\" data-parent=\"#accordion-6aedb3d47407c\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span class=\"TextRun SCXW143885172 BCX0\"><span class=\"NormalTextRun SCXW143885172 BCX0\">En surveillant la performance des utilisateurs, en d\u00e9terminant les domaines dans lesquels les collaborateurs rencontrent des difficult\u00e9s et en proposant des formations de rappel cibl\u00e9es et une assistance in-app.<\/span><\/span><span class=\"EOP SCXW143885172 BCX0\">\u00a0<\/span><\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1. Pourquoi la formation est-elle cruciale lors de la mise \u00e0 niveau d\u2019un syst\u00e8me central\u202f? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW208186690 BCX0\\\"><span class=\\\"NormalTextRun SCXW208186690 BCX0\\\">Les employ\u00e9s qui re\u00e7oivent une formation sont mieux \u00e9quip\u00e9s pour utiliser le nouveau syst\u00e8me avec assurance, ce qui r\u00e9duit les erreurs, augmente l\u2019adoption et facilite un lancement plus fluide.<\/span><\/span><span class=\\\"EOP SCXW208186690 BCX0\\\">\u00a0<\/span><\/p>\"}},{\"@type\":\"Question\",\"name\":\"2. 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Apr\u00e8s le lancement, continuez \u00e0 suivre et \u00e0 accompagner la performance des utilisateurs pour favoriser l\u2019adoption \u00e0 long terme. Commencez la formation t\u00f4t au lieu d\u2019attendre que le syst\u00e8me soit finalis\u00e9. Utilisez des [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":99651,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[221],"tags":[605,606,609],"class_list":["post-99650","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-assima","tag-assima-train","tag-systems-training"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Formation \u00e0 la mise \u00e0 niveau du syst\u00e8me central pour les \u00e9tablissements financiers | Assima<\/title>\n<meta name=\"description\" content=\"Les mises \u00e0 niveau des syst\u00e8mes centraux ne se limitent pas \u00e0 un simple d\u00e9fi technologique. 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