{"id":15947,"date":"2018-12-11T20:07:18","date_gmt":"2018-12-11T20:07:18","guid":{"rendered":"https:\/\/assima2022.wpengine.com\/resources\/case-study\/sfr\/"},"modified":"2025-12-16T03:27:20","modified_gmt":"2025-12-16T03:27:20","slug":"sfr","status":"publish","type":"case-study","link":"https:\/\/assimasolutions.com\/fr\/resources\/case-study\/sfr\/","title":{"rendered":"SFR"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>SFR L&rsquo;apprentissage mixte de la formation CRM pour 8 000 utilisateurs a permis de r\u00e9duire de 80 % le nombre d&rsquo;appels au service d&rsquo;assistance.<\/p>\n","protected":false},"author":1,"featured_media":10059,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15947","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","use-case-new-software-rollout"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SFR r\u00e9duit les appels au service d&#039;assistance gr\u00e2ce \u00e0 une technologie unique | Assima.<\/title>\n<meta name=\"description\" content=\"SFR parle de ses d\u00e9fis et de la raison pour laquelle il a choisi d&#039;utiliser la technologie unique d&#039;Assima pour r\u00e9duire les co\u00fbts et augmenter l&#039;efficacit\u00e9 de l&#039;utilisateur. 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